Comments on: Banking Reviews: FNBO Direct’s Online Savings Account http://www.americanconsumernews.com/2007/03/banking-reviews-fnbo-direct%e2%80%99s-online-savings-account.html News for Consumers in Changing Times Sun, 12 Feb 2012 04:49:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Anonymous http://www.americanconsumernews.com/2007/03/banking-reviews-fnbo-direct%e2%80%99s-online-savings-account.html/comment-page-1#comment-961 Anonymous Fri, 05 Oct 2007 19:11:00 +0000 http://www.americanconsumernews.com/2007/03/banking-reviews-fnbo-direct%e2%80%99s-online-savings-account.html#comment-961 I had a very negative experience with FNBO. I think that they are going to go the way of NetBank.<br/><br/>I called up customer service to ask a question about a fee that I incurred on the account and was met by a disturbing amount of resistance. I could not believe how rude they were. To top it all off, I asked to close my account, and the rep said, "Sure, I will get that taken care of for you," and hung up! I was shocked.<br/><br/>I think we will see this portion of First National Bank of Omaha go away VERY soon. Poor interface, poor customer service....not much going for FNBO Direct after their teaser rate goes away. I had a very negative experience with FNBO. I think that they are going to go the way of NetBank.

I called up customer service to ask a question about a fee that I incurred on the account and was met by a disturbing amount of resistance. I could not believe how rude they were. To top it all off, I asked to close my account, and the rep said, “Sure, I will get that taken care of for you,” and hung up! I was shocked.

I think we will see this portion of First National Bank of Omaha go away VERY soon. Poor interface, poor customer service….not much going for FNBO Direct after their teaser rate goes away.

]]> By: Anonymous http://www.americanconsumernews.com/2007/03/banking-reviews-fnbo-direct%e2%80%99s-online-savings-account.html/comment-page-1#comment-536 Anonymous Fri, 06 Apr 2007 19:13:00 +0000 http://www.americanconsumernews.com/2007/03/banking-reviews-fnbo-direct%e2%80%99s-online-savings-account.html#comment-536 Just signed up for an FNBO account largely based on what I read here, great APY, and Bankrate's 4 star rating. The sign up process was very simple. However, be aware that they charge $2.50 for using their ATM card on any ATM machine. I was initially told by a customer rep that there was no fee but he was incorrect. The only free access you have to your money is via electronic transfer to another checking account. I'll post an update on this account in the near future. Just signed up for an FNBO account largely based on what I read here, great APY, and Bankrate’s 4 star rating. The sign up process was very simple. However, be aware that they charge $2.50 for using their ATM card on any ATM machine. I was initially told by a customer rep that there was no fee but he was incorrect. The only free access you have to your money is via electronic transfer to another checking account. I’ll post an update on this account in the near future.

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