HOW THEIVES GET YOUR IDENTITY

According to the Post Office’s brochure, Identity Thieves gain access to your personal information through:

1. “Dumpster Diving” – Going through your trash.
2. “Skimming” – Storing your credit card number in a special storage device when processing your card.
3. “Phishing” – Pretending to be a financial institution and sending scam alerts to get your personal information.
4. “Changing Your Address” – Completing a change of address form to get your mail and personal statements.
5. Stealing – Taking your purse, wallet, mail, pre-approved credit card offers, new checks, personnel files from work, or tax information.

TIPS RECOMMENDED BY USPS

1. SHRED FINANCIAL DOCUMENTS – Any paperwork with personal information should be tossed through a shredder before making it to your “dumpster.”
2. NEVER CLICK ON LINKS IN UNSOLICITED EMAILS. Since “phishing” is becoming a common problem, use up-to-date firewalls, an anti-spam service, anti-spyware, and anti-virus software to protect your home computer. Plus, never click on links in emails. Instead, open a new window and go to the website address you know to enter information. (Fake Paypal emails are becoming more common in getting people’s information, so be extra wary when dealing with these.). You might also want to avoid email archiving in the event that someone hacks into your account, but good anti-spam software is a must..
3. DON’T USE OBVIOUS PASSWORDS like your birth date, mother’s maiden name, or the last four digits of your Social Security number.
4. DON’T GIVE OUT PERSONAL INFORMATION whether over the phone, through the mail, or over the Internet unless you know who you are dealing with.
5. PROTECT YOUR SOCIAL SECURITY NUMBER – Never carry your social security number in your wallet or write your social security number on a check.
6. KEEP YOUR PERSONAL INFO IN A SECURE PLACE – This is especially important with roommates, outside help, or if having work done in your home.
7. BE ALERT TO BILLS THAT DO NOT ARRIVE WHEN THEY SHOULD. If they do not arrive, they may have been routed somewhere else.
8. BE PROACTIVE ABOUT UNEXPECTED CREDIT CARDS OR ACCOUNT STATEMENTS. If an account or credit card arrives that you did not open, someone else did. Call that company immediately and have it closed.
9. BE ALERT FOR CREDIT BEING DENIED UNEXPECTEDLY. Credit is often denied for a variety of reasons, one of which is when too much credit is opened in a short period of time. Being denied credit may mean that someone else has already opened accounts in your name.
10. RESPOND IMMEDIATELY TO CALLS OR LETTERS ABOUT PURCHASES YOU NEVER MADE. Credit card companies create a profile of their clients detailing out the most common places a customer shops and the items that they frequently buy. If something is purchased that does not suit your profile, they will contact you for verification. Respond to the notice right away to head off potential theft and damage to your credit.
11. CHECK YOUR CREDIT REPORT. Any credit opened in your name will show up on your credit report. By staying on top of this, you will be able to stop identity theft before too much damage occurs.
12. REGULARLY REVIEW YOUR FINANCIAL STATEMENTS. You want to look for any and all charges that you did not make, especially since consumers usually have only 30 days to dispute items they did not authorize.
13. CLOSE ANY ACCOUNTS THAT HAVE BEEN TAMPERED WITH OR ESTABLISHED FRAUDULENTLY. It’s better to get a new card with a new number and close the old card since this alone may stop a thief in possession of your information.

OTHER GOOD TIPS:

14. GO PAPERLESS: You can receive many of your bills through your bank account instead of having them mailed. By requesting this free benefit, you keep account numbers and personal information private, you are able to save hardcopies directly to your hard drive, and you are able to find that information quickly and easily when needed (like when applying for a mortgage).
15. STORE YOUR FINANCIAL AND PERSONAL INFORMATION IN A STORAGE BOX BY YEAR (not including social security numbers) – This is especially important when dealing with taxes since the IRS can demand to see evidential proof of deductions for as long as eleven years after you file. By keeping it in a storage box, you can set the box on fire when the time period is up while never having to worry about being unable to provide demanded evidence.
16. NEVER RESPOND TO EMAILS – Emails are now commonly used to steal or “phish” information out of consumers by making the email look as if it came directly from a financial institution. If you respond to the email, you encourage them to continue trying to get personal info from you. Simply add them to your Spam list to keep that email address from contacting you in the future, and visit the addresses you know if you are concerned the notice is valid.
17. WHEN CONTACTED BY AN INSTITUTION BY PHONE, TELL THEM YOU WILL CALL THEM RIGHT BACK – Let them give you their name and number, but do not call that number back. Instead, call the number on the back of your card and ask to speak to a representative about your account. Let them know that you were contacted and ask them to verify any problems. All account managers have access to the same information, so they will be able to see if there is a problem with your account or not.
18. OPT OUT OF PREAPPROVED CREDIT OFFERS – Although I do not personally believe that people can get credit through pre-approved credit card applications without your social security information, it never hurts to opt-out of credit card offers. By doing so, you lessen the amount of mail that comes to your mailbox, and you will still be able to apply for credit online. Check out the FTC’s Consumer Alert webpage to see all the ways you can opt out.
19. GET A LOCKING MAILBOX – This is especially a good idea for anyone in a nice area. The nicer the area you live in, the more ideal a target you would make to an identity thief. Obviously, living in a nice area (no matter how safe you think it is), the more money you make and the more a thief assumes they can steal.
20. COPY ALL OF YOUR CREDIT CARDS AND SAVE IN A FILE AT HOME – By having a copy of the card front and back in a locked filing cabinet or other safe place, you will be able to quickly and easily contact your creditors should your purse or wallet ever be stolen.
21. CARRY ONLY ONE OR TWO CARDS AT A TIME – Lock away all the other cards in a safe place and carry as few cards as possible. This way, if someone ever gets into your wallet or purse, you will notice immediately if a card is stolen and be able to report it right away.

If you do believe that your identity has been stolen, don’t let yourself be a victim. Contact the Federal Trade Commission (FTC) to let them know that you believe your identity has been stolen since this will help law enforcement across the country in your investigation. Also contact the three credit reporting agencies so they can put extra security on your credit and make all new credit have to be approved by you first. Lastly, file a police report even if you do not know who stole your card. By doing so, you will be able to get the debt wiped out by creditors and protect your good credit.

21 Ways to Stop Identity Theft was created by and is property of American Consumer News.

To protect yourself from identity theft and credit card fraud, you need to implement the following strategies and always consider those cards to be at risk. This second article in it’s four-part series goes over seven things you can do to help stop credit card fraud:

1. Fill out your own credit applications. This is especially important for SBOs (Small Business Owners). Too many times, SBOs trust their bookkeepers to fill out all their credit applications. They naively hand over their social security numbers and business ID numbers because they trust their employees not to steal from them. Although some of these numbers a bookkeeper does need to know when handling your bookkeeping, your social security number and corporation number should be kept under wraps. Once they have this information, they can fill out any number of applications without your knowledge and easily forge your signature. A new creditor will not know if your signature is a forgery. Therefore, if you must have a bookkeeper fill out your information, have them fill out everything EXCEPT for your social security number, and other business related numbers, and sign all the applications yourself. By doing so, you lessen the chance of new credit being opened in your name (or your company’s).
2. Pull your credit report every few months. Even if you keep your ID numbers to yourself, you should still check your credit and business credit reports every three months. By doing so, you will see if there are any new accounts that should not be opened, and you can have them shut down immediately. You can also report to the credit agencies that no other accounts can be opened without speaking to you first.
3. Write “Check ID” on the back of the card. Many people make the mistake of never signing their credit cards. They assume that not signing their cards prevents embezzlers from forging their signatures. In actuality, by not signing your cards, someone else CAN sign them in your place. Retailers are often trained to only match signatures on receipts to signatures on cards. If the signatures appear to be the same, they do not need to ask for ID. By writing the words “Check ID” on the back of your card, any theft that occurs with that card is not your fault or responsibility. It becomes the fault of the store that failed to ask for your ID, thus giving you more rights should you need to pursue reimbursement in a court of law.
4. Use PO #’s with Employee Initials. If you cannot help but give out cards to employees to make business purchases for your company, make sure to encourage the use of Purchase Order numbers (PO #s). Many business cards will prompt retailers to ask for PO #s, which will show up on the receipt and your credit card statement. By having the employee list the PO # as the first two initials of their name, and the year, month and day of the purchase, you will know exactly who made the purchase and when by simply looking at the PO number. Not only is it easier to track and verify which employees made what purchases, but it assigns responsibility and accountability for every purchase thus reducing the risk that an employee will steal from you and be able to blame it on someone else. (An example would be EB70214 for a purchase I might make on Valentine’s Day of 2007. Be sure to include the year to avoid duplicate PO #s year after year.)
5. Check your Credit Card Statements: This is incredibly important for anyone, whether business owner or credit consumer. By looking over statements, you will catch any fraudulent charges instantly. Most credit companies only allow you to dispute fraudulent items within 30 days of receipt of statements. By not looking over the statement immediately, you are giving up your disputing rights and may get stuck with any fraudulent charges that have occurred in your name. So go over these statements carefully and contact your creditor immediately if anything is on there that should not be.
6. Keep your credit cards locked away. Just like locking away your checks, you should always lock away your credit cards. By doing so, you greatly reduce the chance that anyone can get hold of your cards and make unauthorized purchases. However, you still need to look at the statements for these cards since people can memorize or save credit card numbers and make purchases online without identity verification.

These ideas are simple, but effective in stopping credit card theft. Although many people would say to also shred credit card applications, this really does not protect you since applications can now be filled out online. Only by protecting your important ID numbers and watching statements can you add Identity Theft off before it causes too much damage.

Check back next week for the third article in this series about Ghosts in your company. Believe it or not, they do exist in the business world. Also, check out Part 1 of this series regarding how to protect your checking account.

Protect Your Small Business from Embezzling Bookkeepers Part 2: Credit Cards and Identity Theft was created by and is property of American Consumer News.